Have you encountered the same problem as below, that is, the image of the camera is red during the day.
This problem usually occurs because the IR-CUT is stuck and does not switch.
You can try to switch back and forth between infrared and full-color modes in the mobile app settings.
If it still doesn’t work, you can gently tap the camera on the table to try to loosen the IR-CUT.
(For ubox camera after service: Where you bought it, where you return it )
Author Bio: Ms. Dong Ms. Dong has over 10 years of experience in the security camera industry, evolving from a beginner to an expert. She has worked across the full spectrum of technologies—from 380TVL analog cameras to today’s 8K/16K ultra HD IP cameras, from H.264 to H.265, and from analog systems (SDI, CVBS, AHD, CVI, TVI) to AI-powered smart surveillance.
She is familiar with all major platforms including XMeye, iCSee, V380, EseeCloud, Tuya Smart and UBOX.
Since 2018, she has focused on solar-powered security cameras. She found solar cameras are not only fun and interesting, green and environmentally friendly, but also products with high commercial value and great potential.
She is now fully dedicated to this as a lifelong career.
