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Why is my ubox solar security camera not powering on?

Why is my ubox solar security camera not powering on?

1. Check if the battery is charged. Charge the machine with a 2A USB (the charging indicator light will light up and the charger will heat up during charging) for more than two hours, then turn on the machine for testing (SL100 can check the power level through the battery compartment power display button and turn on the indicator light).

2. Check if the machine power cord is connected correctly. The S10/S12/SL100 power cord must be connected correctly to the host.

If conditions permit, users can use a multimeter to measure the voltage of the 4-pin power cord of the solar panel. For other models, users with conditions can remove the battery compartment cover to check if the power cord is detached. If there is a multimeter, measure the voltage of the 2-pin switch in the middle of the 6-pin power cord to turn on and off the switch.

This is S10 look

This is S12 look

This is S100 look

3. Check the status indicator light to see if the indicator light is on at the moment of power on. After turning on the switch, the customer tries to reset the machine by pressing the reset button for 5 seconds to check if the machine can return to normal.

(For ubox camera after service: Where you bought it, where you return it )

Author Bio: Ms. Dong
Ms. Dong has over 10 years of experience in the security camera industry, evolving from a beginner to an expert. She has worked across the full spectrum of technologies—from 380TVL analog cameras to today’s 8K/16K ultra HD IP cameras, from H.264 to H.265, and from analog systems (SDI, CVBS, AHD, CVI, TVI) to AI-powered smart surveillance.

She is familiar with all major platforms including XMeye, iCSee, V380, EseeCloud, Tuya Smart and UBOX.

Since 2018, she has focused on solar-powered security cameras. She found solar cameras are not only fun and interesting, green and environmentally friendly, but also products with high commercial value and great potential.

She is now fully dedicated to this as a lifelong career.