Why does my ubox solar camera say connection failed?
Unable to connect to mobile phone
1. If your Ubox camera is WiFi version
(1) Check whether the network is normal and whether you can access the Internet through the router.
(2) Check whether the router is a 2.4G router.
(3) Reset the machine 10 seconds after turning on the machine.
(4) Connect the mobile phone to the router first and check whether the router password entered on the APP is correct.
(5) Check whether the machine is too far away from the router and out of the signal coverage.
(6) Open the APP and use sound waves to configure the network of the machine to test whether it can be connected.
(7) Check whether the machine can be directly connected to the mobile phone through AP mode.
(8) Replace the mobile phone and router to check whether it can be connected.
(9) Insert the TF card into the machine, turn on the machine for one minute, and send the logfile in the TF card and the video of about one minute from power-on (the indicator light can be seen) back to the manufacturer for analysis.
2. If your Ubox camera is 4G version
(1) Check whether the SIM card is inserted into the machine in the correct way.
(2) Reset the machine 10 seconds after powering on.
(3) Check whether the indicator light status is correct. After inserting the SIM card, the normal status of the machine indicator light is: after powering on, the red indicator light is always on for 3 seconds, then the red light flashes 2 times, then the red and blue indicators flash alternately 2-3 times, then the red and blue indicators flash alternately for 2-3 seconds, then the red and blue indicators flash at the same time, then the blue indicator light flashes, and then the blue indicator light is always on.
(4) Check whether the indicator light status is correct when scanning the code. You must wait for the blue indicator light to be always on before scanning the machine QR code with the APP.
(5) Insert the TF card into the machine, power on for one minute, and send the logfile in the TF card and the video of about one minute from powering on (the indicator light should be visible) back to the manufacturer for analysis.
(For ubox camera after service: Where you bought it, where you return it )