Why is my Ubox camera not rotating?
1. When the battery voltage of the charging board is low, the protection is effective and the boost function fails. It needs to be activated through USB charging.
2. The charging board is damaged and the boost function fails. The charging board needs to be replaced.
3. Check whether the motor wire is broken or whether the motor wire and the connecting machine are detached.
4. The motor itself is damaged.
(For ubox camera after service: Where you bought it, where you return it )
Author Bio: Ms. Dong
Ms. Dong has over 10 years of experience in the security camera industry, evolving from a beginner to an expert. She has worked across the full spectrum of technologies—from 380TVL analog cameras to today’s 8K/16K ultra HD IP cameras, from H.264 to H.265, and from analog systems (SDI, CVBS, AHD, CVI, TVI) to AI-powered smart surveillance.
She is familiar with all major platforms including XMeye, iCSee, V380, EseeCloud, Tuya Smart and UBOX.
Since 2018, she has focused on solar-powered security cameras. She found solar cameras are not only fun and interesting, green and environmentally friendly, but also products with high commercial value and great potential.
She is now fully dedicated to this as a lifelong career.
